Car Swaps

What Is a Car Swap

A car swap happens when:

• The owner has more than one vehicle in their inventory.
• The originally rented vehicle becomes unavailable.
• The driver agrees to switch into another available vehicle.

The swap is processed while the rental remains active.

Why an Owner Might Offer a Swap

An owner may offer a car swap in situations such as:

• A maintenance or mechanical issue with the current vehicle.
• The original vehicle becomes unavailable.
• The driver wants to upgrade or downgrade their rental.

This option allows the driver to continue working without interruption.

Rental Status Requirements

A car swap during an active rental is only possible if:

• The booking is currently active.
• The rental is not in late status.
  
  

If the rental is late, one of the following must happen first:

• The driver submits an extension to become current.
• The owner provides a courtesy extension through their dashboard.
  
  

Swaps cannot proceed while the rental is in a late status.

Pricing Differences

If the replacement vehicle has a different daily rate:

• The owner must clearly communicate the price difference.
• Any additional cost must be agreed to by the driver.
• If the replacement vehicle is higher in price, adjustments should be discussed.

Important Notes

• TripCity does not negotiate or mediate car swap terms.

• All swap terms must be agreed upon directly between the owner and driver.

• Any pricing or rental adjustments must follow standard authorization procedures.