Early Returns and Refunds
What happens when you return a vehicle early and how refunds work.
Early Returns During an Active Rental
If you return a vehicle before the scheduled end time:
- You will be refunded for the unused portion of the trip.
- Refunds typically take 5–10 business days, depending on your bank.
Full Refund Requests
If you want a full refund:
- Discuss this directly with the owner.
- The owner must contact TripCity to authorize any additional refund changes.
TripCity cannot issue full refunds without owner approval.
Driver Responsibilities
- Inspect the vehicle before check-in.
- Address issues immediately with the owner.
- Decide to cancel before check-in if the vehicle is not acceptable.
Once the rental is active, refund decisions depend on owner authorization.
Refund Processing Timelines
- Unused-time refunds process automatically after early return.
- Bank processing determines exact timing.
- TripCity cannot expedite refunds.