Extending an Active Booking

How to Extend Your Rental

• Log into your TripCity dashboard.
• Select your active booking.
• Choose the number of days you would like to extend for.
• Submit the extension request through your card on file or add a new one.
  
  

Payment Requirements

• Make sure you have enough funds available on your card before extending.
• The card you use must be in your name.
• TripCity does not support split payments or payment plans.
• Extension payments are charged immediately at the time of the request.
  
  

Timing Is Important

• Always extend your rental before the scheduled end time.
• Requests made after the scheduled end may not be approved and can place your booking into late status, leading to daily late fees.
  
  

Communication Matters

• If you expect issues with making a payment on time, notify the owner immediately.
• Good communication helps prevent disputes, late fees, and possible account restrictions.
  
  

Owner Rights

Owners may:

• Request their vehicle back at any time.
• Decline or block extensions.
• Disable the vehicle remotely if payment hasn’t been made.
• Report the vehicle stolen if the driver is unresponsive and overdue.