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How Long Does Verification Take?

Learn how long it takes to get approved as a TripCity driver or owner.

Standard Verification Time

  • If everything is submitted correctly, verification takes up to 1 business day.
  • Many users are approved within a few hours.

What You’ll Need

  • Drivers: a valid driver’s license, a clear live profile photo, and a valid debit or credit card in your name.
  • All users: a valid email and phone number for account verification.

Common Delays

  • Blurry or obstructed profile photos.
  • Expired, temporary, or unsupported licenses.
  • Incorrect or mismatched contact information.
  • Missing or incomplete documents.
  • Using the same email for both driver and owner accounts.

Status Updates

  • Once submitted, your account will show “awaiting review” while under review.
  • You’ll receive an email and SMS notification once your profile is approved.