Incidentals - Owners

What Are Incidentals?

Incidentals are extra charges that may occur during a rental outside the daily booking fee.

Owners can submit them directly through the Incidental Tool in the TripCity dashboard to bill renters for additional costs.

TripCity does not collect these charges on your behalf. The Incidental Tool allows you to invoice drivers directly.

Incidental Types & Limits

• Fuel – up to $100
  
• Toll – up to $100
  
• Parking Ticket – up to $100
  
• Repo Fee – up to $300
  
• Damage Fee – up to $500
  
  • Use this tool only for minor damage below the deductible ($2,500 or $5,000 depending on vehicle value).

• Key Replacement – up to $100
  
• Cleaning Fee – up to $100
  
• Miscellaneous Fee – up to $100 (only use in rare cases not covered by other categories).
  
  

Documentation Required

All submissions must include clear, timestamped proof:

• Fuel – photo of fuel gauge at return.
• Toll – official toll statement or FleetIT import.
• Parking Ticket – copy of citation.
• Repo Fee – invoice from recovery service.
• Damage Fee – timestamped photos showing minor damage (below deductible).
• Key Replacement – invoice or receipt.
• Cleaning Fee – photos showing dirt, odor, or excessive mess.
• Miscellaneous – explanation plus supporting documentation.
  
  

Responsibilities

• Submit legitimate, documented incidentals only.
• Falsifying submissions may result in account removal.
• TripCity reserves the right to request additional documentation at any time.
• TripCity may remove incidentals at our discretion if:
  
  • The owner fails to provide adequate proof, or

• • The driver provides valid evidence disputing the charge.