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Owner Payouts

Learn how and when TripCity processes payouts, how to track them, and where to view income reports.

When Payouts Are Processed

  • Payouts are processed every Monday.
  • Payments reflect rental activity from the previous Saturday to Saturday.
  • Depending on your bank, funds are typically received Tuesday–Thursday.
  • Delays may occur during holidays or banking closures.

Where Payouts Go

  • Payouts are sent directly to the bank account linked in Stripe.
  • You can log into your Stripe account anytime to view initiated and expected payments.
  • To update account or banking information, you must make changes directly in Stripe.

Viewing Reports in Your Dashboard

Go to Accounts > Reports in your TripCity dashboard for detailed insight:

  • Income Report – Displays individual or grouped rental income transactions paid by renters.
  • Payout Report – Displays individual or grouped payout transactions paid to your Stripe account.
  • Booking Report – Displays bookings by selected status. The “All” and “Currently” reports ignore date ranges.
  • Fleet Report – Displays vehicles and fleet status over a given timeframe.
  • Incidental Report – Displays incidentals submitted against your rentals.
  • Utilization Report – Displays the number of days a vehicle was rented during a period (late days not included).

All reports include filtering options so you can review performance for specific vehicles or timeframes.