Pay Your Balance Over Time with Klarna

TripCity now offers Klarna as a payment option for eligible drivers with outstanding balances.

Instead of paying your entire balance upfront, Klarna may allow you to split your payment into installments, depending on your eligibility and the payment options available to you.

Once your payment is successfully completed through Klarna, your eligible TripCity balance will be considered paid, and you'll continue making your scheduled payments directly to Klarna.

Klarna can be used for eligible:

• Outstanding incidental charges
• Past-due rental day balances (late days)

If you have both types of balances:

1. Incidentals must be paid first.
2. Late rental balances must then be paid.

Both balances must be resolved before you're eligible to rent again, provided your account otherwise remains in good standing.

Step 1

Log in to your TripCity account.

Review your outstanding balances.

• Incidental charges appear in the account banner.
• Late rental balances appear when attempting to book another vehicle.

Step 2

Select Klarna as your payment method.

Step 3

You'll be redirected to Klarna.

Klarna will display the payment options available to you based on your eligibility.

Step 4

If approved:

• Select the payment option that works best for you.
• Complete the payment through Klarna.

Once the transaction is successful, TripCity will consider the eligible balance paid.

Future installment payments will be made directly to Klarna according to the payment plan you selected.

Depending on your eligibility, Klarna may offer several payment options.

Available plans may include:

• Pay in full
• Interest-free installment plans, where available
• Longer-term financing options, if eligible

Available payment plans, repayment schedules, interest, fees, and approval decisions are determined entirely by Klarna.

TripCity does not determine:

• Approval decisions
• Payment terms
• Interest rates
• Available financing options

To learn more about Klarna's payment options, visit:

https://www.klarna.com/us/payments/

Paying your outstanding balance may help you:

• Restore your ability to submit new booking requests.
• Resolve overdue incidental invoices.
• Resolve outstanding late rental balances.
• Spread payments over time instead of paying everything upfront.

Account eligibility requirements still apply.

TripCity also supports:

• Apple Pay
• Google Pay
• Debit cards
• Credit cards

Available payment methods may vary depending on the transaction.

Am I guaranteed approval?

No.

Approval is determined entirely by Klarna based on its eligibility requirements.

Does TripCity decide my payment plan?

No.

All payment plans, repayment schedules, interest, and financing options are determined by Klarna.

Can I use Klarna for both incidentals and late rental balances?

Yes.

If you have both balances, incidental charges must be paid first, followed by any outstanding late rental balances.

When can I rent again?

Once your eligible TripCity balances have been successfully paid and your account otherwise remains eligible, you'll regain the ability to submit new booking requests.

Who do I contact if I have questions about my balance?

If you have questions regarding your TripCity balance, contact:

support@tripcity.com

For questions about financing, payment schedules, or your installment plan after approval, contact Klarna directly.