Personal Belongings

TripCity Policy

• TripCity is not responsible for any personal belongings left in a rental vehicle.
• Drivers are expected to check the vehicle carefully at drop-off and remove all items.
• Owners are required to return forgotten items.
  
  

If You Are a Driver

• Before ending your rental, check:
  
  • Seats (front and back)
  • Trunk or storage areas
  • Glove compartment and door pockets
    
    
• If you realize you forgot something after returning the vehicle:
  
  • Contact the owner directly through the TripCity chat feature.
  • Be respectful and clear about the item(s) you left behind.
  • Arrange a mutually convenient way to collect them, if the owner agrees.
    
    

If You Are an Owner

• You are required to return personal belongings left in your vehicle.
• If you choose to return items, coordinate directly with the driver.
• You may arrange pickup or mailing at your discretion, but this is outside of TripCity’s coverage.

Best Practices

• For drivers: double-check the car before returning it.
• For owners: inspect the vehicle at check-out and note if anything was left behind.
• Use the TripCity chat to document communications in case disputes arise.