Termination of Accounts
Understand when TripCity may suspend or terminate accounts and what obligations remain afterward.
Reasons for Suspension or Termination
TripCity may suspend or close accounts if:
- You violate TripCity’s Terms of Service or Owner Agreement.
- You provide false, incomplete, or misleading information.
- Your vehicle listings do not meet safety, documentation, or policy requirements.
- You fail to maintain required insurance, registration, or compliance with laws.
- You repeatedly receive poor reviews, unresolved disputes, or complaints.
- Fraud, abuse, or misuse of the platform is detected.
What Happens If Your Account Is Terminated
- You will lose access to your TripCity dashboard and rental tools.
- Any active bookings may be cancelled or re-assigned.
- Payouts owed for completed rentals will still be processed.
- Certain obligations remain, including:
- Liability for unpaid balances.
- Indemnification of TripCity for disputes tied to your rentals.
- Compliance with claims or dispute resolution processes.