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Termination of Accounts

Understand when TripCity may suspend or terminate accounts and what obligations remain afterward.

Reasons for Suspension or Termination

TripCity may suspend or close accounts if:

  • You violate TripCity’s Terms of Service or Owner Agreement.
  • You provide false, incomplete, or misleading information.
  • Your vehicle listings do not meet safety, documentation, or policy requirements.
  • You fail to maintain required insurance, registration, or compliance with laws.
  • You repeatedly receive poor reviews, unresolved disputes, or complaints.
  • Fraud, abuse, or misuse of the platform is detected.

What Happens If Your Account Is Terminated

  • You will lose access to your TripCity dashboard and rental tools.
  • Any active bookings may be cancelled or re-assigned.
  • Payouts owed for completed rentals will still be processed.
  • Certain obligations remain, including:
    • Liability for unpaid balances.
    • Indemnification of TripCity for disputes tied to your rentals.
    • Compliance with claims or dispute resolution processes.